If you have a complaint, please follow the procedure as set out below.
- All complaints to be sent to:
Leanne Lingwood
Office Manager
Pinder Asset Solutions
Town House
16-18 Town Street
Horsforth
LS18 4RJ
Telephone: 01274 752142
Email: leanne@pinderassetsolutions.com
Please make your complaint by email or letter to the above addresses. - If you have made your initial complaint verbally please confirm it in writing to the above addresses. We require this to make sure we fully understand your complaint and have a written record of it.
- We will aim to respond within twenty-eight days of receipt of the complaint with the outcome of the investigation. We will try to resolve the complaint to your satisfaction.